Terms of service

Last updated: June 2026

OVERVIEW

Welcome to LABROCH! The terms "we", "us" and "our" refer to LABROCH. LABROCH operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). LABROCH is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction). To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all the information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We make every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device type and settings.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. LABROCH reserves the right to accept or decline your order at our discretion. Your order is not accepted until LABROCH confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, change, or cancel an order, we will notify you at the email or phone number provided.

Your purchases are subject to return or exchange solely in accordance with our Returns & Exchanges Policy.

SECTION 4 — PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. All prices are in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You represent that the payment information you provide is true and correct, that you are authorized to use the payment method, and that you will pay all charges at the posted prices, including shipping fees and applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

We make every effort to deliver orders within the estimated timeframes posted on our Shipping Policy page. However, all delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including all trademarks, brand name, logos, text, displays, images, graphics, product photography, and the design, selection, and arrangement thereof, are owned by LABROCH and are protected by Egyptian and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, or transmit any of the material on the Services without our prior written consent.

LABROCH's name, logo, product names, designs, and slogans are trademarks of LABROCH. You must not use these trademarks without our prior written permission.

SECTION 7 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services:

  • For any unlawful or malicious purpose;
  • To violate any applicable laws or regulations;
  • To infringe upon our intellectual property rights or the rights of others;
  • To harass, abuse, harm, defame, or intimidate any person;
  • To transmit false or misleading information;
  • To impersonate any person or entity;
  • To upload or transmit viruses or malicious code;
  • To collect or track the personal information of others;
  • To interfere with the security or operation of the Services.

SECTION 8 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

SECTION 9 — DISCLAIMER OF WARRANTIES

The Services and all products offered through the Services are provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure or error-free.

SECTION 10 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, LABROCH, our partners, directors, officers, employees, affiliates, agents, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.

SECTION 11 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless LABROCH and our affiliates from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third-party rights, or your access to and use of the Services.

SECTION 12 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these Terms or your use of the Services shall be resolved in the competent courts of Cairo, Egypt.

SECTION 13 — CHANGES TO TERMS

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 14 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

LABROCH
📧 Support@labroch.com
📍 Cairo, Egypt